AI-powered commerce · Meta, WhatsApp, web & voice
Turn every customer message into a sales conversation
Replymerce answers instantly using your catalog and FAQs across Messenger, Instagram, WhatsApp, website chat, and public comments—then hands off to your team when it matters. After hours, Voice AI can take the call.
< 30s
Average first AI response
24/7
Chat, comments & after-hours voice
1 inbox
Messenger · Instagram · WhatsApp · Web
Platform
Everything you need to sell through conversation
Built for eCommerce teams who live in the inbox—not developers.
Unified inbox
Messenger, Instagram DMs, WhatsApp, and website chat in one place—with assignment, status, and human takeover.
AI that knows your store
Upload FAQs, policies, and sync Magento/Shopify catalogs. Replies stay grounded—not generic chatbot fluff.
Comments & DMs
Optionally reply to Facebook and Instagram post comments publicly, then invite shoppers to DM for checkout.
Voice AI after hours
Answer phone calls when your call center is closed—product search, FAQs, and warm transfer when humans are back.
Lead capture & scoring
Detect purchase intent, capture contact details, and prioritize high-intent conversations for your team.
Bring your own AI key
Use your OpenAI API key per workspace. Optional Ollama for self-hosted models.
How it works
Live in days, not months
Connect, train, and start converting conversations.
01
Connect your channels
Link Meta, WhatsApp, website widget, or voice—or use demo channels to test first.
02
Train on your business
Add knowledge, sync products, and set AI tone so every reply reflects your brand.
03
Let AI sell—humans close
AI handles routine questions 24/7. Your team steps in for refunds, complaints, or high-value leads.
Ready to turn DMs into revenue?
Set up in minutes. Connect Meta, add your catalog, and let AI handle the first reply while your team closes the sale.